Should You Stay or Should You Go?
por Andy Birol na Business Planning and Strategy
Congratulations, your business has survived the recession! Thanks to your leadership, you held off the banks, reduced your debt, collected your receivables and delivered great products and service.
Today, your firm runs lean, with loyal customers and reasonable profits. So what should you do next? Are you satisfied, dissatisfied or neither? Should you grow your business or should you sell it?
Victims, Villains and Heroes: Managing Emotions in the Workplace
por Don Phin, Esq. na Human Resources and Personnel Management
Why would someone risk his or her career by engaging in sexual harassment? Why does someone who never gets it on the job end up suing their employer after they are fired? Why do you sometimes feel as if you own other peoples problems? Why do entrepreneurs sabotage their success?
The simple answer is: we all love drama!
The Art of Saying No
por Travis Bradberry, Ph.D. na Personal Growth and Development
IResearch from the University of California in San Francisco shows that the more difficulty you have saying no, the more likely you are to experience stress, burnout, and even depression. Saying no is indeed a major challenge for most people. Anyone who suffers from the stress that comes from over commitment can get help themselves by following these simple strategies for saying no.
Do You Really Believe That?
por Colleen Stanley na Sales and Marketing
The self help guru's are the best at teaching, "You are what you believe. Your thoughts determine your outcomes and actions. And what you think about most will manifest in your life."
These guru's are right and many salespeople and sale managers still subscribing to old beliefs and ways of selling do not serve them well in the information age.
Prospects are smarter, well armed with information and detect sales techniques quickly. They don't enjoy sales meetings that seem like a role play. Prospects want salespeople that are the real deal and real smart.
Here are three beliefs to check and change if you'd like to enjoy better results from sales in 2012.
Transcendent Leadership: How to Lead Anyone, Anywhere, Anytime
por Les McKeown na Management and Leadership
How often have you read (or listened to) a leader complaining about the compromises, pressure and stresses that their leadership role places not just upon them, but on their family, friends and other relationships?
If you're a leader, maybe on occasion you've maybe even done it yourself.
But what if it didn't need to be this way? What if your leadership role just felt, well... right: demanding, yes, but fun too; challenging but controllable; intense but invigorating? What if with every step on the ladder of leadership you felt more comfortable, more "in the zone," less stressed, less pressured?
The Promise of Entrepreneurship
por Adelaide Lancaster na General and Miscellaneous
Get more of what you want and less of what you don'tthat is the promise and potential of entrepreneurship, plain and simple.The problem is that it doesn't stay plain and simple. Despite setting out to work on your own terms, it's actually quite easy to lose sight of what you sought to achieve in the first place. Here's why.
Have a Plan B: Embrace intelligent flexibility
por David K. Murray na Business Planning and Strategy
Why has Facebook evolved so successfully, while leaving MySpace in ruins? Why has Wal-Mart expanded into new offerings, like groceries, while K-Mart languishes? Why was the Apollo program so successful, while the Space Shuttle program is scrapped? The answers have much to do with intelligent and flexible leadership that modifies business models by making strategic and tactical adjustments, by devising a Plan Bnot a contingency plan, but one that evolves intelligently from your original plans.
Strong Development Plans Start With Solid Business Plans
por Cyndi Gave na Management and Leadership
So you've decided to invest in Leadership Development...
The Most Neglected Fact in Business
por Chip Conley na Organizational Behavior
Henry Ford complained, "Why is it when I need a pair of hands, I have to get the whole man as well?" Sorry, Henry, that's how it works. My father, when he was in the midst of strenuous management-labor negotiations would say to me as a kid, "I love business, but the people side of business can be really frustrating." As much as I love my dad, I see the fallacy in his thinking now that I'm no longer a young whipper-snapper. There is no people "side" of business. The most neglected fact in business is that we're all human and virtually everything we do in the context of business can be distilled down to the emotions and whims of people, just like you and me.
Does Your Customer Really Need You? Lessons from Zappos
por Joseph Michelli, Ph.D. na Customer Service and Quality
I suspect that in a few years we will be hearing about people who watch "how to" videos on YouTube and then decide to remove their own tonsils, as opposed to paying a doctor for the service. Let's face it, every business is at risk of becoming a commodity, thanks in large part to the speed of information delivery, consumer empowering technologies, and media outlets that tell consumers that the economy is too fragile for them to be spending money. So how is it that some travel agents still thrive after the advent of Priceline and Travelocity? Why do some companies maintain premium pricing while similar businesses have to resort to discounting to attract price sensitive consumers? And the most important question of all, how can YOU assure that YOUR business doesn't fall into the commoditization trap?
Entrepreneur to CEO: The Ten Big Hurdles You Face
por Greg Pashke na Leadership
Making the transition from budding entrepreneur to CEO of a sizable organization is a considerable journey. Most who try, do not make it. I asked a select group of CEO's, business coaches, and other really smart people what they perceived as the major obstacles that needed to be overcome.
Interestingly many of the attributes that serve the entrepreneur well, are also helpful in the more expansive CEO role. Adjectives like passionate, inspirational, persevering, visionary, adaptive, achieving, and risk tolerant are vital in both roles. To make the successful transformation involves enhancing these as well as an increased focus in some crucial areas.
Install the Collaboration Plan to Replace the Destructive Annual Performance Review
por Larry Smith na Organizational Behavior
The Wall Street Journal article (11/19/96) titled the "Annual Agony" captured the entire problem and challenge. It was this article that motivated me to search in earnest for a solution.
Thus began the assembly of a file of ideas and insights from various seminars, readings and speeches. After another ten years, the concept of a Collaboration Plan took shape. It is simple and elegant and has lived up to its promise in a Beta Test that has been ongoing for two years.
Are You A Good Customer?
por Colleen Stanley na Customer Service and Quality
There are great books on the market about customer service: Raving Fans, Contagious Customer Service and Exceeding Customer Expectations. All good books, however, none address a core issue required for receiving great customer service from vendors and suppliers: be a good customer.
Top Five Reasons Why You Shouldnt Wait To be Innovative
por Tamara Kleinberg na Innovation and Change
Innovation is often seen as a luxury. Something you invest in only when times are good and money is plentiful. But, in today's economic times, innovation is even more critical. It is your competitive advantage during drought and downpour.
Here are the top five reasons why you shouldn't wait to be innovative:
Identifying Sales & Marketing People That Flourish in Todays Economy
por Dana Borowka na Sales and Marketing
Not all sales and marketing people are created equal. In a challenging economy, you want to hire people who are creative, innovative and can get results despite the roadblocks. After all, today is a new day with new opportunities for those that are open to them. To improve hiring decisions, many companies have found out how to crack the personality code by using robust in-depth work style personality testing. Work style assessments are a standard recruiting practice for many branches of the government and military, as well as many Fortune 500 companies when assessing potential hires for key or critical positions.
Our research for our book, Cracking the Personality Code, reveals that this is not guesswork or an untested science. Here are eight proven ways to use in-depth work style personality testing to hire the right sales and marketing people who are willing to fight for market share.
LinkedIn is Waiting for YOU Don't Get Left Behind
por Wayne Breitbarth na Social Media and Social Networking
Have you been sitting on the sidelines or perhaps just dabbling with social media, maybe wondering what all the buzz is about? It can be overwhelming, with so many options from which to choose- LinkedIn, Facebook, Twitter, YouTube, Google+, etc. With more than 800 million users worldwide, Facebook appears to be the tool of choice in the B2C sector. However, in the B2B space, LinkedIn has unlimited networking and marketing potential, and businesspeople around the globe appreciate the highly professional nature of the site. Here are 10 reasons why you and your company should jump on the bandwagon.
Shareholder Run Companies Beware: How Business Owners are Growing and Strangling Their Businesses at the Same Time
por Jim Connelly na Organizational Behavior
Being in business with multiple business owners adds a layer of relationship complexity that one-owner companies don't face. Whether you created a business with a life-long friend, found a like-minded person to hang out a shingle with, found someone to share overhead expenses with or grew up in a company eventually becoming an owner, dysfunction is always close at hand.
What If They Listened to Entrepreneurs?
por Henry R. Nothhaft na General and Miscellaneous
Can you imagine government officials in Washington launching a new national effort to reform the public school system in America without ever talking to an educator first?
Or undertaking a vast new multi-billion-dollar war on Alzheimers without first getting input from the nations leading neurologists and medical researchers?
Yet when it comes to the nations number one policy challenge todayjob creationboth political parties consistently display a penchant for deaf, dumb and blind policy making that would be almost unthinkable on any other issue. Time and again, they ignore the voices of the only group in America that actually knows something about job creation: entrepreneurs.
The Seven Deadly Sins of Sales Recruiting
por Mike Schmidtmann na Sales and Marketing
Its staggering how most sales organizations could grow revenues and profits if they could invert the pyramid by hiring more excellent salespeople at the top and fewer underachievers at the bottom. How can we make this happen? The answer lies in avoiding common mistakes and traps, and developing a consistent, repeatable process for identifying, attracting, screening, and hiring talent.
Entrepreneur to CEO: Comparative Traits and Attributes
por Howard Fletcher na Leadership
Why is it entrepreneurs fail to adapt as their companies grow in size and complexity? It is not from lack of brains or talent. Entrepreneurs are generally creative, decisive, determined individuals who pursue a vision with single minded focus and little patience for distractions. They are smart, independent thinkers with supreme confidence in themselves and their task. They are doers and risk takers who possess a sense of urgency.